1. Introduction​

Welcome to the Enfants Sauvages website (www.enfantssauvages.ca). We take the protection of your personal information seriously and are committed to respecting your privacy. This privacy policy explains how we collect, use and protect your data in accordance with applicable laws, including Quebec Law 25 and the General Data Protection Regulation (GDPR).​

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2. Collection of personal information

We collect certain information when you use our site or services. This data may include:

• Information provided voluntarily: Name, first name, email address, telephone number, delivery address (during a purchase), payment information (via secure platforms).

• Information collected automatically: IP address, browser type, pages visited, browsing time, and other statistics via analytical tools such as Google Analytics or Microsoft Clarity.

• Cookies and similar technologies: We use cookies to improve your experience and analyze site traffic. You can change your preferences at any time via the cookie consent banner.

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3. Use of collected information

We use your personal information only to:

• Respond to your requests and communications.

• Manage your orders and services (deliveries, payments, invoicing).

• Send news from the Enfants Sauvages flower farm (with your consent).

• Improve our website and customer experience using analytics tools.

• Comply with our legal obligations and secure your data.

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4. Sharing and disclosure of information

We do not sell or rent your personal data. However, certain information may be shared with:

• Our service providers (site hosting, online payments, email sending) within the strict framework of their mission.

• Legal authorities, if required by law or to protect our rights.

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  Analytics and marketing tools, with your consent for cookies and tracking.

   

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5. Security and data retention

We implement security measures to protect your information from unauthorized access, alteration or disclosure. The data is kept for as long as necessary for the purposes described above or in accordance with legal obligations.​

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6. Your rights and choices

In accordance with Quebec Law 25, you have the right to:

• Access your personal data and request a copy.

• Correct or update your information.

• Request deletion of your data, subject to our legal obligations.

• Withdraw your consent at any time for marketing communications.

• Manage your cookie preferences via the dedicated banner.

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7. Changes to the Privacy Policy

We reserve the right to modify this policy at any time to comply with legal and technological developments. Any updates will be posted on this page with a revision date.​

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8. Contact

If you have any questions regarding this privacy policy, you can contact us at:

 

Enfants Sauvages
3401 ch Brown’s Hill

J0B1C0 Ayer’s Cliff

fleurir@enfantssauvages.ca​

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